Shocking Price Increase on AXA Health Insurance Renewal

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Esra
August 22, 2023 6:52 pm
63

I bought Axa Sigorta health insurance for my parents and myself last year. During the renewal period this year, they increased the premium for the same policy we had last year by a whopping 3.5 times. We decided to renew and pay in installments, but to our surprise, the installment option had been disabled. If we wanted to pay in installments, they would charge us an extra 3,000. They had offered various installment plans as well as reasonable policy prices during their first year as customers. However, when it came time to renew the policy for the second year, all of those options were no longer available! It's ridiculous how they've commercialized something that people do for their health. A truly unfortunate situation!

August 23, 2023 8:16 am (13 hours after complaint)

The complaint reflected through your site by Mr. A. has been taken into consideration by our Company. Additional information regarding the matter will be provided. Best regards, AXA SİGORTA A.Ş. Customer Complaint Management

August 24, 2023 4:41 pm
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