Axa Health Insurance: Unreasonable Price Hike for Adding Newborn
We will complete the third year of our family's Axa supplementary health insurance. We recently had a newborn daughter. Thankfully, we don't have any issues with treatment, but when we wanted to include her in the policy, they said they could add her with a fifty percent increase compared to two months ago. They don't provide much explanation, especially regarding price differences. In other words, if you're compelled, you'll have to pay this price. I don't accept this situation. There shouldn't be such a pricing policy. I've trusted this insurance company for three years, and I've been with the same company. They will soon ask for a lifelong renewal; let's see what they'll say then. I've lost my trust, and if possible, I will switch and lodge my complaint with the relevant authorities.
The complaint reflected through your website by Mr. Y. has been taken into consideration by our Company. Further information on the matter will be provided. Best regards, AXA SİGORTA A.Ş. Customer Complaint Management
Based on the application reflected on your site, detailed explanations have been shared with Mr. Y. after a discussion. We present this for your information. Best regards, AXA SİGORTA A.Ş. Customer Complaint Management
