After an accident on October 4, 2023, I left my car at the service center. They said that it would be sent on April 19, 2023. Axa Oyak let us borrow a replacement car for a week, and we gave it back on time. When we went to get our car back on April 19, 2023, we saw that no repairs had been made and the car was being held for no reason. The expert again gave the go-ahead for a replacement car, and we got a message about it. But, even though hours have passed, we still don't have the car. When we called Axa Oyak's customer service, they said the car company would deliver the car, but no one has gotten back to us. We sent an email to Axa Oyak and filled out an application on their website, but we haven't heard back. In short, we haven't been able to find anyone who can help us with the problem.
The issues with Axa Sigorta insurance persist even three weeks after I received my vehicle post-accident, and the file remains unclosed. After the accident, it took two weeks to request the necessary parts for my damaged vehicle, which sat in the service car park with no action. Although the parts a...
I took my car to OPEL OTOSAY ANKARA service on 16th October 2023, due to an accident where the other party was % 100 guilty. My car is OPEL CORSA and 1,5 years old. It passed more then 40 days and my car is still in service. I can get consisten/accurate information from the Service Responsibles. The...
On June 26, 2023, we experienced a traffic accident in Izmit with our Hyundai Kona Electric. The vehicle sustained minor damage, and within 2 hours, we dropped it off at the Hyundai Fertan authorized service center in Kocaeli Basiskele. What followed was a seemingly never-ending process involving ap...
I purchased a 2022 model Peugeot 308 as a brand new car, and unfortunately, it was involved in an accident caused by a careless driver just one day after I bought it, with only 30 km on it. The driver's door was damaged, and I left my car at your authorized service center, Kartal Öztek Oto, on 07-10...
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