The issues with Axa Sigorta insurance persist even three weeks after I received my vehicle post-accident, and the file remains unclosed. After the accident, it took two weeks to request the necessary parts for my damaged vehicle, which sat in the service car park with no action. Although the parts arrived within a week, the collection process spanned three days. It's now been 20 days since receiving the vehicle, and the file is still pending closure. When inquired, I learned that three parts couldn't be returned to the supplier for three weeks without approval. This experience with Axa Sigorta has been extremely draining. The inefficiencies have consumed a significant amount of my time and energy, leaving me exhausted.
After an accident on October 4, 2023, I left my car at the service center. They said that it would be sent on April 19, 2023. Axa Oyak let us borrow a replacement car for a week, and we gave it back on time. When we went to get our car back on April 19, 2023, we saw that no repairs had been made and...
I'd like to express my frustrations and concerns about the repair process for my vehicle following an accident on June 15, 2021. The difficulties and ordeal I've been through since the opening of claim file number 112759 are detailed below. Following the filing of the claim, my vehicle was evaluated...
I bought Axa car insurance, and I had a crash one month ago. When I called customer service, they did not help me at all. I initially thought the problem was only with customer service, but I have been waiting for the expert report for about a month now. I spoke with the car service, and they said t...
Zurich Insurance in Turkey has managed to provide the worst service and support I have ever encountered. I am amazed at how such a disorganized and inefficient organization can exist. Despite paying four times more for my insurance than other offers I received, it has become one of my biggest regret...
I filed a claim for my insured disabled vehicle with AXA Insurance on May 10, 2023. The file number is 11198254. I used the courtesy car that I was entitled to for one month. I listened to the advice from the call center and decided to take my car to a private service center that is affiliated with ...
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