I have been paying for Axa Supplementary Health Insurance for 3 years, but when I finally needed it for a serious, life-threatening condition, they rejected my claim. My doctor confirmed that one side of my nose is 90% blocked, causing shortness of breath and constant fatigue, which could lead to heart failure and other organ damage if untreated. The only solution is surgery to remove the tissue. Axa refused to cover it, claiming it’s “outside the policy,” even though this is exactly what health insurance is supposed to be for. So far, every approved claim has cost them less than what I paid in premiums — but now, when the cost is higher, they just find excuses. Apparently, they only want to pay for minor issues while collecting money for years. Axa’s so-called “supplementary health insurance” is useless when you actually need real medical support. If you’re thinking about buying it, think twice — or you might end up paying out of pocket anyway.
For years, I've had private health insurance through Axa Insurance, hoping that it would help my family's health problems. The company, however, only covers minor illnesses such as colds and dental cleanings. I recently discovered I have a nasal deviation, and after seeking medical advice due to bre...
Following a recommendation, I bought supplementary insurance from Axa Insurance. However, when I went to Side Anadolu Hospital's ear, nose, and throat department with complaints of irregular sleep and sleep apnea, they informed me that the necessary surgery for my deviated nasal septum and septoplas...
Since September 2018, I have purchased supplementary health insurance from Doğa Insurance for 2 years, Ethica Insurance for another 2 years, and finally AXA for 2 years. Over the past 2 years, my treatments have been carried out through this service. In 2019, it was determined that I needed to under...
Axa Insurance has been refusing to approve my surgery for the past week, citing non-existent reports from 10 years ago in my e-nabiz (personal health record). When I call their customer service, all they say is that that department will contact me, but I never hear anything else. It's extremely frus...
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