I got a new job and they signed me up for a private pension plan with AXA right away. I've tried calling multiple times, but I just can't get through to a customer representative. I'm very frustrated with the lack of communication because I need to cancel my private pension contract. I noticed that ₺582 was taken from me for "AXA Private Pension," and I’d like to ask for that amount to be refunded to my bank account as soon as possible. I really shouldn’t have to deal with a hassle over something straightforward, especially when it comes to my money. I hope AXA can sort this out soon and keep me in the loop to prevent any more hassle.
I canceled my Allianz Private Pension contract on September 30, 2025. During the call, I was informed that the ₺609 withdrawn from my credit card would be refunded to my Akbank card within five business days. However, today is October 10, 2025, and the refund has still not been processed. I have con...
I submitted my cancellation request for my Allianz private pension plan, contract number 55697109, on September 11, 2025. I was informed that I would receive an email and SMS notification once the cancellation was processed, but to this day, I have not received any updates. During this period, I cal...
Moving my pension to Akbank, I expected to get ₺2500 in chip money as part of their pension transfer promotion. After two months of waiting, I kept getting told there was no problem even after several calls to customer support. But today, a representative told me I would not be qualified for the pro...
Without my knowledge or consent, Axa charged ₺3,000 to my credit card for insurance that I did not request or want. Here's what happened: A Denizbank employee convinced me to apply for a credit card, saying that I could always choose not to use it. After the credit card was approved, I noticed tha...
An amount of ₺1,095 was deducted from my account by Garanti Bank without my knowledge or consent, allegedly for a private pension plan. Upon contacting the private pension unit, I was informed that I had been enrolled in the plan in 2016 when opening my account. However, no deductions were made from...
Comments