I submitted my cancellation request for my Allianz private pension plan, contract number 55697109, on September 11, 2025. I was informed that I would receive an email and SMS notification once the cancellation was processed, but to this day, I have not received any updates. During this period, I called customer service multiple times and also tried to complete the cancellation through web chat, the mobile app, and the website, but no assistance was provided and my request was never finalized. Furthermore, I was not given any reference number throughout the process. Although nearly a month has passed, no payment has been made to me. The amount I am expecting is ₺4,000. I request that my cancellation be completed and the accumulated amount be transferred to my account as soon as possible.
I canceled my Allianz Private Pension contract on September 30, 2025. During the call, I was informed that the ₺609 withdrawn from my credit card would be refunded to my Akbank card within five business days. However, today is October 10, 2025, and the refund has still not been processed. I have con...
My Allianz Private Pension Insurance automatic enrollment contract numbered 53090876 was closed on March 9, 2023. It was stated that my savings would be transferred to my account after 16:00 on 9/3/2023 with the SMS received on this date. However, even though it has been 5 weeks, the money is still ...
I purchased my car insurance through Göral Sigorta Aracılık Hizmetleri Ltd. Şti., acting as an agent for Allianz Sigorta. The policy number is 0001021062311623. When I requested to cancel this policy, the agency simply refused to process the cancellation. I then sent a formal petition directly to Al...
For the past 16 days, my claim file under my comprehensive insurance policy with Allianz has not been resolved. For my file numbered 2025 K 76191, both the damage assessment and payment processes have been deliberately delayed. During this time, an expert report was requested several times, and I su...
Under my Allianz Home Insurance policy, I filed a claim about two months ago for damage to our house. Despite having a claim file numbered 2025 YB 14297/1, the compensation amounting to approximately ₺600,000 has still not been paid. The insurance company keeps coming up with different excuses to av...
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