I made a reservation at the Avis branch in Agri 16 days before the Eid al-Adha holiday, but the branch had to cancel it 3 days before I was supposed to pick up the car. Their point? They said that the person who rented the car kept it longer than they had planned. There were no apologies at all. People won't trust you if you won't take reservations when people want to keep their rentals longer. Even though I called their customer service hotline several times, I got no response and my problem was not fixed. I couldn't find a car anywhere because of the holiday, and my vacation plans fell through because I trusted Avis. I will never, ever again go to an Avis location. The way they don't care about their customers and how unhappy they make them is just not acceptable.
I recently rented a car for three days from Avis via their website, paying online in advance. Due to unforeseen circumstances, I had to return the vehicle one day early. If I had made the booking directly at the rental office, Avis staff told me I would have been eligible for a refund for the unused...
Hello, between August 20 and September 1, I rented a car from Avis Budget at Zurich Airport. When I went to pick up the car, they asked for a deposit. I wanted to pay in cash, but they refused. Then I tried to pay with my virtual credit cards, but they did not accept those either. They said it had t...
I rented a car from Avis Dubai for 8 days, and everything seemed fine during the trip. But after returning to Turkey—nearly 3 months after my rental ended—I discovered that Avis had charged my credit card three separate times without my authorization. These transactions were completely unexpected a...
Hello, We rented a car from AVIS on 26.08.2023. 5-10 minutes after renting the vehicle, we felt that there was a problem with the vehicle and took the vehicle back. We informed the authorities that we were going on a long road trip and that there was an issue with the engine speed. Despite explainin...
I made a reservation on the Avis website on September 27, with reservation number 3928-8471-TR-5, and completed the transaction by charging 3747.99 TL to my card. However, when I arrived to pick up my Avis rental car at Podgorica airport in Montenegro on October 5, I was informed that the vehicle I ...
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