I purchased an Asus Vivobook with 8GB RAM, 512GB SSD, and a 15.6-inch screen, expecting reliable performance—especially when it came to battery life. Unfortunately, the battery is nowhere near what was advertised or expected from a laptop in this range.
When fully charged at 100%, the battery initially shows a usage estimate of 6 hours and 40 minutes. But after just 30–40 minutes of light use, the remaining time suddenly drops to 1 hour and 20 minutes. This kind of performance is completely unacceptable.
I sent the device to Asus service, hoping they’d address the issue, but they claimed there was no problem and sent it back without offering a solution or accepting a return. I’m now stuck with a laptop that can’t reliably function on battery for even a couple of hours.
I bought Asus believing it was one of the best brands in the market, but this experience has completely changed my view. I feel misled and ignored. I demand a proper inspection, acknowledgment of the faulty battery behavior, and either a replacement or refund.
I bought an Asus VivoBook laptop last year. From the very first days, I started experiencing freezing and lagging issues. The battery would drain very quickly. Sometimes it would shut down on its own and wouldn’t turn back on for 2–3 days without any reason. After the last shutdown, it never turned ...
I bought an Asus VivoBook 15 laptop from Amazon on December 7. After using it for a few days, I noticed it wouldn’t charge, so I opened a service request on December 12. After waiting four days for UPS to pick up the package, I contacted them and found out that Asus hadn’t notified the courier. Afte...
I purchased an MSI Cyborg 15 A13V laptop on October 16, 2024, but its battery only lasts 3 hours, even with minimal usage such as video playback and basic tasks. I sent the laptop for service just 11 days after purchase, and it has been sent for repairs three times since. Each time, the service cent...
I purchased an Asus Zenbook ux325ea/kg230t laptop from the Media Markt online store. Over time, I began experiencing performance and overheating issues with the laptop. It is incomprehensible to face such problems while only using a web browser and Zoom. I encountered performance issues with this la...
Ever since I bought the Asus VivoBook, it’s been impossible to use. The computer feels like it’s second-hand or even fourth-hand. But I bought it brand new. There’s a wind-like noise when charging and during normal use, the battery drains quickly, and it has trouble connecting to the internet. The ₺...
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