I bought an Asus ROG Strix laptop seven months ago. The laptop's screen recently stopped working and displayed nothing. I immediately sent it to warranty services, and they repaired it. However, when I received the laptop, there was a dead pixel on the newly installed display panel. There was no such problem when I first bought the laptop. Unfortunately, the warranty services did not adequately address this issue, claiming that it did not exist. Asus, in my opinion, should not sell any laptop with such a flaw, and it is disappointing that they did not take my concerns seriously.
I bought an Asus ROG Strix series monitor around five months back, drawn in by its impressive features such as the 380Hz IPS panel and outstanding display quality. I expected better quality from a premium product, so encountering issues this early is disappointing. Regrettably, after only five month...
On March 3, 2023, I bought two Asus Rog Strix g513IE HN065 laptops via online shopping. Unfortunately, only 25 days after I bought them, I realized one of them had a dead pixel on the screen. I contacted Asus support about the problem, but they told me that they only help with cases involving at lea...
There is a dead pixel on my HP Victus 16 model. When I contacted customer service, they informed me that it is not covered under warranty because there is only one dead pixel. Therefore, they cannot take any action. I am truly surprised to encounter such an issue with a brand new device, and I am re...
I purchased an Asus TUF VG249Q 23.8-inch monitor on May 12, 2023, and shortly after the two-year legal warranty expired, it began displaying miscolored pixel lines at the top of the screen. This issue occurred without any physical damage or user error, which makes it even more frustrating. I had pre...
I’m extremely disappointed with my Asus monitor and the lack of support I've received. The screen suddenly started showing faded, dull, and lifeless colors, which was never the case before. This issue appeared out of nowhere, and I took multiple steps to troubleshoot it myself—I changed the cable, r...
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