The battery of my Asus laptop, which I purchased 5.5 years ago, stopped holding a charge. I wanted to replace the battery at the service center for a fee, but they said it was not possible. Since the product is over five years old, they claimed they could no longer provide service. I then tried to buy an original battery, but they refused to sell one, leaving me with no viable solution. It is frustrating that a company of this scale does not offer basic support for its older devices. I am shocked by this service approach. Does the product become useless after five years? My laptop is still functional, yet I cannot use it simply because they refuse to replace the battery.
Hello, my computer automatically shuts down when I start it. It stays on for about 1 minute and then shuts down immediately. The battery never goes above 5%. When I contacted Asus Turkey to report my issue, they demanded a technical service fee of 450 TL, even though my warranty is still valid. As f...
I’ve had my Vestel cordless vacuum for only 3 years, and now the battery has stopped working. I sent it to the service center, and they forwarded it to Ankara. The response I received was shocking: they no longer produce the battery for this model. Instead, they offered to sell me a new vacuum for ₺...
What a useless and ridiculous experience with HP. The charging station for the brand-new laptop I bought broke down shortly after purchase. It’s been 4 or 5 months since I bought the laptop, and for the past 2 months, I’ve been waiting for HP to send a replacement battery. They acknowledged the issu...
I purchased an Asus Vivobook with 8GB RAM, 512GB SSD, and a 15.6-inch screen, expecting reliable performance—especially when it came to battery life. Unfortunately, the battery is nowhere near what was advertised or expected from a laptop in this range. When fully charged at 100%, the battery initi...
I always wanted an Asus TUF Gaming A17 AU FA706IC Laptop, and now my child finally has one. But, when I sent it in because of a problem with the keyboard, the laptop came back with a new battery and some new problems: the fans don't work and there are issues with charging. I returned it, but the ser...
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