Hello, my computer automatically shuts down when I start it. It stays on for about 1 minute and then shuts down immediately. The battery never goes above 5%. When I contacted Asus Turkey to report my issue, they demanded a technical service fee of 450 TL, even though my warranty is still valid. As far as I know, no payment should be required under warranty coverage. I urgently need a new battery. Can you please assist me with this matter? Facing this issue has been incredibly frustrating, especially when my laptop is well within the warranty period. The automatic shutdowns and inability to charge properly have disrupted my work and daily life. I hope Asus can resolve this matter promptly, as I rely on my laptop for various tasks.
My tablet has been shutting down by itself for no reason. At first I sent it to Acer Türkiye technical service. They returned my product without any sense. Then shipping fee was reflected to me. After I got my tablet and cheched it, I saw nothing. Then I got in touch Acer again with TS674844 ticket ...
Hey, today (May 9, 2023) I took my MSI laptop to the authorized service center called Servis Point. I had some issues with overheating, performance, and battery life, even though the warranty is still valid. So, around 15 minutes after I gave the product to this employee named T****, he called me an...
My 3-year-old MSI Modern 14i Notebook unexpectedly stopped working despite no liquid damage, malware, or any user-related issue. It simply shut down and won't turn on again. To make matters worse, MSI's technical service is demanding a ₺900 fee just for damage assessment without offering any solutio...
I bought this laptop from your company because I'm a big fan of your products. The warranty for my laptop is valid until 2025. I sent it to your repair center in Istanbul, but they told me I have to cough up $800 for the repairs and replacements. They said there was a problem with the motherboard, b...
I sent my MSI Cyborg 15 A12VF laptop to MSI Turkey’s authorized service due to severe overheating problems. The service team claimed to have conducted general and performance tests, stating no issues were detected, and returned the device. However, since receiving my laptop, it has shut down twice u...
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