What a useless and ridiculous experience with HP. The charging station for the brand-new laptop I bought broke down shortly after purchase. It’s been 4 or 5 months since I bought the laptop, and for the past 2 months, I’ve been waiting for HP to send a replacement battery. They acknowledged the issue and promised to send the battery, but it still hasn’t arrived. It’s absurd that such a large company like HP cannot provide a simple battery replacement. This feels like a bad joke. If they can’t handle replacing a small battery in 2 months, what would happen if a more serious issue arises with my device? HP’s inability to resolve such a basic problem is completely unacceptable.
I bought an HP laptop just four months ago, and the keyboard already broke. I sent it in for warranty repair a month ago, and they still haven't fixed it! All they say is "it's in repair." What kind of repair takes a month? It's just a keyboard replacement! I'm still paying for this thing, and I can...
If you're thinking about buying HP products, take a moment to read my complaint for your own benefit. My HP laptop stopped working, so I took it to BDH Bilişim, which is HP's authorised service centre in Maltepe. I personally delivered it on May 10, 2024. I stressed the importance of getting the rep...
Hello, I purchased the HP Victus 15 laptop, and within two weeks, I encountered a battery problem. I sent the device for replacement, which took around a month of back and forth. Finally, the replacement arrived, but it came with a faulty keyboard as the first issue. Additionally, it has a screen sh...
I entrusted my laptop to HP service for routine maintenance and checks 12 days ago (May 3, 2024). While it was returned the next day under warranty, a tedious and costly process unfolded once the warranty expired. They demanded exorbitant fees of ₺1,250 for maintenance and ₺1,837.20 for battery repl...
I purchased an HP laptop from HP for ₺14,799 on October 22, 2023. The product arrived defective, showing a "Boot Device Not Found" error. I contacted them on February 2, 2024, and the laptop reached the repair center on February 7, 2024. Despite my entitlement to a replacement within 10 business day...
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