Asus Ignored My ROG Azoth Refund and ROG Campaign Issue

I purchased an Asus ROG Azoth keyboard from an Asus-authorized online dealer about one and a half years ago. Despite having a service report, I have not been able to receive a refund for 1.5 years. The company from which I bought the product has gone bankrupt, and because of this I was directed to Asus. However, Asus Turkey tells me to contact the seller and leaves me in the middle of the process instead of taking responsibility for a product of its own brand. In addition, I bought an Asus Thor P3 1200W power supply from an Asus-authorized online dealer about a week ago. I later realized that this product was not included in the Asus ROG equipment promotion and I feel victimized by this situation. When I contacted Asus, I only received an unsincere e-mail stating that the product was not included in the campaign and that there was nothing to do, without any compensatory solution. For the Asus ROG Azoth keyboard, I request either a refund or that my problem with the keyboard be resolved in a way that does not cause further loss of time and victimization. For the Asus Thor P3 1200W power supply, I do not demand any payment, but I expect Asus to offer a fair and compensatory solution within the scope of the ROG campaign or in another equivalent way. I kindly ask Asus Turkey to take responsibility, to reconsider my case and to resolve both issues in a customer-oriented and constructive manner.