On 09.06.2024, I purchased a 150 ml bottle of Argivit Focus syrup from Solmaz Pharmacy in Şirinevler, Bahçelievler, Istanbul. The product had an expiration date of 11.2026 and serial number 24023027. Yesterday, my wife gave our son one dose, and today when I opened the bottle myself, I was shocked to see large black particles floating inside the liquid. The bottle and cap were intact, with no leakage or visible damage, which makes this contamination even more concerning.
I bought this supplement specifically for my child’s health, but now I am afraid to continue using it due to safety risks. I paid ₺600 in cash for this product. Although the pharmacy did not initially provide a receipt, I can request one if needed. The exact pharmacy address is Hürriyet, Mahmutbey Cd. No:173b, 34188 Bahçelievler/İstanbul.
I demand an immediate replacement with a safe, problem-free Argivit Focus syrup. However, if the same issue occurs again, I also expect a full refund of ₺600. Considering this is a children’s health product, I expect Argivit to take this matter seriously, investigate the batch, and ensure proper quality control. I request a prompt resolution and clear explanation from the company to restore trust.
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