Discover how a loyal Arçelik customer faced disappointment when their 5-year-old dishwasher developed mold and rust issues. Despite multiple attempts to resolve the issue, including emails and photos sent to Arçelik, the response fell short, leaving the customer unsatisfied. Explore the details of this quality concern and the customer's quest for a satisfactory resolution.
I'm deeply disappointed with my Arçelik dishwasher. After just five years of use, the bottom racks are moldy and rusted. As a loyal Arçelik customer for 25 years, this is unacceptable. Despite my email communication and photo evidence, the proposed solution of paid replacement for ₺2600 is inadequate. Quality should endure, yet my older dishwasher remains spotless while the newer one deteriorates rapidly. I demand a proper resolution. @Arçelik #Arçelik
After returning from a 2-month vacation, I discovered that the left side of my Arçelik washing machine had rusted, and my bathroom was flooded. The ho...
I experienced a leak with my Arçelik dishwasher, so I decided to send it in for service. They sent it back claiming the issue was resolved, but the same problem occurred again, and this time it damaged my carpet. Additionally, the dishwasher has begun to show signs of rust. It's not only this produc...
We have not been able to escape the issue with our Arçelik 9261 semi-integrated dishwasher's malfunction. It keeps breaking down. Of course, when it malfunctioned again, I contacted Arçelik customer service on 04.09.2024. As of now, it is 21:10, and there is still no news about the dishwasher. The s...
We bought the Arçelik 6588 dishwasher five years ago from Selçuklu, Konya. From the day we purchased it, the machine has never washed properly. After every wash, glasses and plates come out slightly dirty and stained, and most of the time we have to wash them by hand again. During the warranty perio...
I bought the Arçelik 9485 FI model dishwasher and paid a decent amount for it. I had faith in the brand, but there's way too much rusting in the bottom basket, and now it's even spreading to the top basket. The lower basket is about to fall apart because of rust. Wow, I've never seen anything like t...
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