New Arçelik Dishwasher Doesn't Dry Dishes - Can I Return It?

My Arçelik dishwasher had a problem with not drying the dishes since the day we bought it, and this problem continued even though I was constantly adding rinse aid and salt. I ignored this problem, I started to dry the dishes while unloading the machine. Then the dishes started to come out of the machine hazy and poorly washed. My dinner knives were rusting after entering the machine, I started not to throw the knives in the machine. Finally, I saw the pot lid and the part of the lid that touches the machine in a serious rust. There was also visible rust on the rails of the upper basket of the machine. It is not acceptable for the inside of the dishwasher, which is a product to be used wet, to rust. Moreover, washing products that are in constant contact with food such as glasses, plates and forks in this rusty environment has caused us great concern in terms of health. In the face of this situation, we contacted the authorized service and a product replacement was requested. (Previously, the water boiler of the Turkish coffee machine was changed several times due to rusting and rusting was repeated, we were exposed to coffees made with this rusty water, we could not open and see the inside of the boiler, so I no longer trust part replacement in these matters). The boiler replacement was recommended by the authorized service, which is to accept a rusting boiler and ignore the previous victimization. Moreover, rust is not the only problem of the machine. I am complaining about Arçelik, my whole house is Arçelik.


I bought the Arçelik 9485 FI model dishwasher and paid a decent amount for it. I had faith in the brand, but there's way too much rusting in the bottom basket, and now it's even spreading to the top basket. The lower basket is about to fall apart because of rust. Wow, I've never seen anything like t...

We bought the Arçelik 6588 dishwasher five years ago from Selçuklu, Konya. From the day we purchased it, the machine has never washed properly. After every wash, glasses and plates come out slightly dirty and stained, and most of the time we have to wash them by hand again. During the warranty perio...

In July 2020, I purchased a refurbished Arçelik built-in dishwasher. Since day one, it has been a nightmare. Dishes come out dirty, with residue and limescale stains, sometimes even yellow. Additionally, they are often wet upon completion. Despite calling the service multiple times, the issues persi...
I experienced a leak with my Arçelik dishwasher, so I decided to send it in for service. They sent it back claiming the issue was resolved, but the same problem occurred again, and this time it damaged my carpet. Additionally, the dishwasher has begun to show signs of rust. It's not only this produc...
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