The two-year subscription for our Arçelik water purifier has expired. We decided to renew the subscription and reapplied, but the service team did not replace the moldy faucet or the worn-out tank. For this reason, we will be canceling our Arçelik water purifier subscription. We contacted customer service, but they did not provide any solution.
I would like to thank the friends in the water purification unit at Arçelik headquarters and the authorized service technical staff for their interest and attention. The replacement of the moldy faucet was carried out. However, the staff responsible for scheduling appointments at the Denizli authorized service made things quite difficult; it was very hard to get an appointment, but our problem was solved. Thank you, Arçelik.
I signed a 3-year contract with Arçelik for filter replacements for the Arçelik 3230 SFC water purification device and paid the full amount in advance. Over two years, the filter was replaced four times, leaving me with five remaining replacement rights. However, for the past 10 months, they’ve repe...
Discover how a loyal Arçelik customer faced disappointment when their 5-year-old dishwasher developed mold and rust issues. Despite multiple attempts to resolve the issue, including emails and photos sent to Arçelik, the response fell short, leaving the customer unsatisfied. Explore the details of t...
I bought the Arçelik M119H62F dryer 6 months ago and have only been using it for 2 months. About a month ago, it stopped working because it gave a “water tank full” warning, even though the water tank was empty and the lint container was clean. The service came and fixed the issue, but the same prob...
I'm writing to convey my profound disappointment with the Arçelik brand, which has resulted in significant hassle and financial setbacks for me. My Arçelik water heater broke down in August, so I went two months without hot water. The repair was postponed until October because spare components were ...
About a year and a half ago, I purchased an Arçelik double-door refrigerator with an adjustable shelf in the lower section and Wi-Fi connectivity for my address in Bağcılar, Istanbul. Two to three weeks after buying it, the refrigerator began constantly leaking water, and this problem still continue...
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