After returning from a 2-month vacation, I discovered that the left side of my Arçelik washing machine had rusted, and my bathroom was flooded. The hose at the back of the machine was leaking, which not only caused water damage but also rusted the interior of the machine.
Since 6 AM, I’ve been cleaning up the mess caused by this malfunction. This machine is only 5 years old, and yet part of it has already rusted—unacceptable for a relatively new appliance!
I won’t be contacting a service center; instead, I want to see how Arçelik handles this situation. I demand immediate resolution and compensation for this issue. Arçelik, please address this promptly!
I purchased a washing machine from Arçelik, but it doesn’t even remove basic water stains from clothing. The service team has visited my home 2–3 times, but all they’ve done is fiddle with the drain pipe without solving the actual problem. It was completely useless. After much frustration and argume...
Discover how a loyal Arçelik customer faced disappointment when their 5-year-old dishwasher developed mold and rust issues. Despite multiple attempts to resolve the issue, including emails and photos sent to Arçelik, the response fell short, leaving the customer unsatisfied. Explore the details of t...
Dear Sir/Madam, I purchased an Arçelik washing machine in August 2023, and within less than a year, it began leaking water and tearing my clothes. When I reported this issue to Arçelik's authorized service, I requested a product replacement. However, despite 1.5 months passing, no solution has been ...
The Arçelik authorized service center in Balıkesir Karesi scheduled an appointment for my washing machine repair five days later. On the scheduled day, although my wife was at home, the service team claimed they had come and that no one had opened the door. The next day, we scheduled another appoint...
The Stainpro 9 kg washing machine I purchased from Arçelik has started showing serious paint peeling and rusting problems in less than three years, during a time when sustainability is so highly emphasized. Rust has formed especially under the detergent drawer, and the machine now looks worse than m...
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