We bought the Arçelik 6588 dishwasher five years ago from Selçuklu, Konya. From the day we purchased it, the machine has never washed properly. After every wash, glasses and plates come out slightly dirty and stained, and most of the time we have to wash them by hand again. During the warranty period, we called the authorized service three times, but they only put dusty glasses in the machine, claimed they were cleaned, and insisted there was no problem. Adjustments like salt settings were made, but nothing improved. After the warranty expired, the machine’s screen completely stopped working, the buttons no longer respond, and the display does not turn on. I called customer service many times, and each time I was directed to the authorized service. Finally, they demanded ₺1,000 for the display card and ₺1,500 for service and labor, a total of ₺2,500. Unfortunately, although we chose Arçelik as a domestic and reliable brand, we have not been satisfied at all.
I am filing a complaint about my Arçelik 6144 dishwasher due to a recurring issue I have experienced twice. The machine does not wash glasses properly and causes scratches on them. Although I contacted the authorized service to resolve this problem, no one has come so far. I created a service reques...
In July 2020, I purchased a refurbished Arçelik built-in dishwasher. Since day one, it has been a nightmare. Dishes come out dirty, with residue and limescale stains, sometimes even yellow. Additionally, they are often wet upon completion. Despite calling the service multiple times, the issues persi...
I purchased a 6-piece white goods set from Arçelik for my wedding. Among these, the only product I’ve had an issue with is the 6444 OKI Dishwasher, which has only been in use for three and a half weeks. The dishwasher consistently fails to clean 9–10 out of every 20 items placed inside. We end up ei...
I purchased an Arçelik dishwasher three years ago, and it has been nothing but a disappointment when it comes to washing my glasses. Every single one of them is scratched, cloudy, and has turned a dull gray color. I’ve tried everything—adjusting the water hardness settings, using various detergent t...
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