Disappointing Arby's Duo Menu – Not What I Ordered!

Yagmur · 2023-10-29T19:01:21+03:00

I am extremely disappointed! We got the duo menu at Arby's, and it was such a disappointment. What we got was completely different from what was shown in the pictures. The additional fee for the potato side dish we chose seemed confusing and disorganized. The hamburger looked nothing like the picture; it was almost empty and didn't have many toppings. And also, the sauces we picked were not sent correctly either. The money I paid doesn't match the quality I received at all. Please fix this situation. Thanks a lot.

Disappointing Arby's Duo Menu – Not What I Ordered!

Yagmur

Arby's

October 29, 2023 7:01 PM188

Arby's

October 30, 2023 5:39 PM (22 hours after complaint)

Dear Sir/Madam, Regarding the complaint numbered 26683222, our customer has been contacted and the necessary information has been provided. We submit this for your information. Best regards, Arby’s Customer Service

Similar Complaints

Popeyes Sent Me 2 Nuggets Instead of 8 and No Sauces

Şikayetçi

Popeyes

August 3, 2025 10:40 PM35

I ordered a ₺400 menu from Popeyes. They sent me 2 nuggets instead of 8. They didn't include any of my sauces. No napkin...s or straws. They didn't produce any products that matched the recipe. They sent me stale potatoes when they should have been spicy. It's a shame. I can say it was the worst food e...

Popeyes Sent Me 2 Nuggets Instead of 8 and No Sauces

Missing Items in KFC Chicken Burger Combo

Ertuğrul

KFC

May 21, 2024 5:39 PM80

I ordered a chicken burger combo from KFC, and it was a truly disappointing experience. The menu featured mashed potatoe...s, but unfortunately, they were nowhere to be found. I also asked for more ketchup, but it wasn't included. The burger bun was not fresh, the drink was not chilled, and both the fr...

McDonald's Served Me a Poor Quality Double Menu Cheese Festival Meal

Tuğçe

McDonald's

October 9, 2025 5:06 PM18

On October 9, 2025, I ordered a Double Menu Cheese Festival meal at McDonald’s, but the quality and content were far bel...ow what was promised. The supposedly double hamburgers were nearly the same size as the regular ones on the menu. I documented this with photos and showed them to the staff. When I...

McDonald's Served Me a Poor Quality Double Menu Cheese Festival Meal

Resolve My Complaint, McDonald's! Missing Food and Service!

Deniz

McDonald's

February 25, 2024 12:33 AM86

I placed an order from the Kocaeli Darıca Çayırova McDonald's branch for a duo menu valued at ₺190. However, upon receiv...ing the order, it was incomplete. Despite paying for a complete meal, I only received one hamburger, one serving of fries, and one cola. This was highly disappointing, especially c...

Resolve My Complaint, McDonald's! Missing Food and Service!

Arby's Gave Me Incomplete Order for 2 Piece Menu

Ayfer

Arby's

July 11, 2025 9:22 PM41

I bought a 2-piece menu and a chicken burger sandwich from Arby's. The 2-piece menu included 1 hamburger, meaning they d...idn't have 1 hamburger. I ordered it with a "pick up from store" option. We checked the products at Konyaaltı Beach. We couldn't return them because I'm pregnant and we ate while w...

Disappointing Arby's Duo Menu – Not What I Ordered!

Comments

Similar Complaints

Popeyes Sent Me 2 Nuggets Instead of 8 and No Sauces

Missing Items in KFC Chicken Burger Combo

McDonald's Served Me a Poor Quality Double Menu Cheese Festival Meal

Resolve My Complaint, McDonald's! Missing Food and Service!

Arby's Gave Me Incomplete Order for 2 Piece Menu