Aras Kargo Says My Package Was Delivered but I Never Received It

My package has been sitting at the Aras Kargo branch for an entire week. When I called during the week, they said they were too busy to send it out for delivery. After a week, the system now shows that the product has been delivered, but it was neither dispatched for delivery nor received by us. Where is my package, Aras Kargo? Even if you lost it, you should inform me. What you’ve done is very disrespectful. I’ve lost my money, and I have no product. I’ve been waiting every day for a week, expecting it to be sent out for delivery. Tracking number: 4458117995392.