My 2020 Macbook shut down all of a sudden and wouldn't turn back on, even after I charged it. I took it to a service center that was authorized to fix it, and they told me a price that was so high I couldn't even say it. They said that the charger, battery, and motherboard all needed to be replaced. I've always been careful with my computer, making sure it doesn't get cluttered and never crashes or freezes. So, I was shocked to learn that it needed so much work. Even worse, the authorized service center kept raising the prices for repairs. They first told me it would cost 3800 TL, then 4800 TL, and then a huge 11000 TL. It's not fair to charge so much for a repair that should have been covered by the warranty. I'm angry and upset about how everything is going. When getting your Apple products fixed, it's important to know about these things.
I bought a MacBook Pro from Apple last year for 31999₺ and it's still under warranty. Last week, my computer wouldn't turn on, so I thought the battery might be dead and plugged it in to charge. When I got home that evening, it still wouldn't turn on. I tried using my brother's charger, but it still...
I am writing to bring to your attention a critical matter regarding a recent service experience I have had with your company. I am deeply concerned and seek your assistance in resolving this issue promptly. My iPhone 11 Pro Max model phone turned off itself and did not turn on. On July 31, 2023, two...
Dear Apple Support, I purchased my MacBook Air M2 approximately 2.5 years ago. On August 9, 2025, while using the device, the screen suddenly went black and has not turned on again. The device has never been exposed to any physical damage, scratches, or liquid contact. I brought it to the authorized...
I have a 2021 MacBook Pro 16" with an M1 Pro processor. Recently, the battery displayed a service warning. Since the replacement cost of around ₺10,000 (approximately $277) is well-known, I took it to Başarı Teknik Servis in Ankara. When I dropped it off, they noted scratches and minor impact marks ...
I entrusted my phone to the Apple Zorlu Center service, only to be told that unauthorized repairs were detected, and they wanted ₺48,800 for the fix. Despite the device not being under warranty, I refused to accept this staggering amount without proper documentation. The authorized personnel at the ...
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