I’ve been using the 2nd generation Apple Pencil with my iPad Air 5, but now it’s stopped working. Over the summer, I didn’t use the pencil and kept it safely stored in its case to avoid any damage. Now that school has started, I took it out to use, but it won’t work. The Apple Pencil name flashes on the screen, but it won’t connect properly. Unfortunately, the warranty has expired, and a new one costs ₺5,500. I’m really frustrated by this sudden failure after taking such good care of it. Apple, please provide a solution for this issue, as the cost of replacing the pencil is way too high!
My Apple Pencil 2nd Generation has not been connecting to or charging with my iPad Pro 11 for the past week. I first tested the device myself, then took it to the Troy authorized service center at İstinyePark in Istanbul, where further checks were done, but no solution was found. The product has now...
I purchased an iPad Air from the Apple Store, and the Apple Pencil that came with it had a defective tip right out of the box. The tip appeared damaged due to pressure before I even had a chance to use it. Immediately after receiving the product, I contacted Apple customer service. However, instead...
I purchased an Apple iPad tablet along with the Apple Pencil. We used the tablet and pencil for studying, drawing, and playing games. After some time, we noticed scratches on the screen caused by the pencil, and the pencil's sensitivity started to decrease. I sent both the tablet and pencil to the w...
I am writing to address an issue with my iPad Pro (5th generation, 12.9-inch), which has stopped functioning. I purchased it 2-3 years ago, and it worked perfectly until the warranty expired. Following that, it ceased to charge and shut down. After seeking assistance from the service center, they sa...
Dear Apple Support, I purchased my MacBook Air M2 approximately 2.5 years ago. On August 9, 2025, while using the device, the screen suddenly went black and has not turned on again. The device has never been exposed to any physical damage, scratches, or liquid contact. I brought it to the authorized...
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