Under my comprehensive insurance policy with Anadolu Sigorta, my 2019 Volvo was repaired at 3e Oto Servis Hizmetleri. I have been waiting for about 10 days for the repair payments related to my claim files numbered 14661495200004 and 14661495200005. The delay in payment has caused me financial difficulties during this period. I tried to submit my complaint through the provided claim file, but the system requires a Turkish ID number, preventing me from creating a request. Although I can access the file using my tax number, I have not received any response. So far, customer service has not provided any solution or information regarding the issue. I kindly request that the related payments be processed as soon as possible and that my grievance be resolved.
I hold a comprehensive insurance policy (No. 1134302125) with Anadolu Sigorta for my 2023 SsangYong vehicle. After an accident that occurred on July 24, 2025, I filed a claim, but it has been nearly three months, and I still have not received my compensation payment. Throughout this period, I have c...
We are waiting for payment under the repair service file we opened with Anadolu Sigorta, numbered 10430127250001. Although the file was closed on 26/09/2025, the payment has not yet been received. We have repeatedly shared our updated IBAN details for the payment to be made via assignment; however, ...
For the past 16 days, my claim file under my comprehensive insurance policy with Allianz has not been resolved. For my file numbered 2025 K 76191, both the damage assessment and payment processes have been deliberately delayed. During this time, an expert report was requested several times, and I su...
Despite receiving repair approval from the insurance company Magdeburger Sigorta on February 14, 2025, my vehicle has still not been repaired or delivered. Toyota Efe Ankara Authorized Service has been unable to resolve the issue and cannot provide a satisfactory explanation. The customer service re...
Regarding my Volvo V40 vehicle, my file number 03695873 was opened at Volvo Turkey Customer Services on October 17, 2024. Even though nearly 2 months have passed, my file has not been finalized. Although I reported the situation to Volvo Turkey Customer Services at different times, there was no resp...
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