I bought a Samsung Galaxy Watch 5 from Amazon and sent it back on February 1 via Aramex. The barcode scanning time ran out on February 16, the day the product arrived at Amazon's warehouse. Amazon's records show that the refund wasn't given until February 20th, though. But when I called my bank, they told me that they hadn't gotten any money back. When I called customer service at Amazon, they told me to wait 10 days. But the refund still hadn't shown up after 10 days of waiting and checking with the bank. When I talked to customer service four days ago, they told me that they had told the right people and that they would be in touch soon. Since then, there has been no follow-up, and the lack of communication and problem-solving is a disaster. I can't stand how bad this whole thing is. I expect Amazon to fix this problem quickly and give me the money back that I'm owed.
I purchased a watch from Amazon last year, and when it needed servicing, I took it to the Evofone service center. They informed me that the watch would require replacement. However, they couldn't proceed with the replacement process because the serial number was not listed on the invoice. They recom...
I purchased something from Amazon about a month and a half ago. We didn't like the product's quality, and it was missing a component. We returned it within the return time and it was accepted. However, our return has been delayed for over a month and a half. When I spoke with customer service agents...
My order for the AA1490543 smart watch from Amazon has been poorly handled, and I am very frustrated as a result. A month ago, I received an email informing me that my order would not be fulfilled, so I subsequently requested a refund. Quickly after, I emailed asking for a refund to be processed. Bu...
I recently returned a product purchased through Amazon the next day in a closed box, and it was reported that the product had arrived at the warehouse. However, Amazon informed me that a 3-day barcode reading process was required before issuing a refund, which I found absurd. I was told after the 3-...
I placed an order on amazon.com (order number 112-8302770-7773023) to have a watch shipped to me from the United States. When the watches arrived, they were held up in customs because they required a document known as a tarex. After explaining the situation to an amazon.com representative, I was ass...
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