I bought a Samsung Galaxy A24 from Amazon.com.tr, but the invoice doesn't have the IMEI number, which is needed for legal purposes. Even though Amazon's official website says otherwise, my invoice doesn't show the IMEI number in the "Goods/Service Type" section as it should for products sold and shipped by Amazon.com.tr. I need my invoice fixed right away to comply with the law. Customer service promises to resolve your issue within 72 hours or have someone from the authorized team reach out to you. However, I really need a solution to my problem right away. Because I'm involved in the Youth and Sports Ministry's tech support project, I need the IMEI number of the device to be included on the invoice. Not having it is causing me problems. Please fix the problem quickly, or I will take legal action.
I purchased a Samsung Galaxy A34 mobile phone from Amazon on November 13, 2023. The invoice was generated on November 14, 2023, and upon inspection, I noticed that the IMEI information was missing. To benefit from the tax-free discount for mobile phones, it is necessary to have the IMEI information ...
I purchased a "Xiaomi Mi TV Stick 4K Android TV Media Player" from Amazon on April 24, 2023, and it has a 2-year warranty. Currently, I am experiencing issues connecting to the internet, with frequent disconnections. Due to these problems, I wanted to send the product for service. I reached out to s...
On May 10, 2024, I purchased a smartphone from Amazon.com.tr. As a Prime member, I expected the package to be delivered to a pick-up point the next day. However, I still haven't received any reliable information about my shipment, and it's now the 17th. Amazon customer service claimed they had spok...
I spent ₺38,781 on amazon.com.tr to buy a Samsung S24+ and a few other things. When I checked my items the next day, my phone order was no longer there. I called customer service and they said it was canceled for "security reasons" and I would have to place a new order. Now, though, they want ₺42,99...
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