I ordered the book titled “Nasıl Bir Oyunun İçine Düştün?” by Burak Dalgül from Amazon.com on 29 November 2025, with order number 403-5865542-9484330. However, when the cargo arrived, and I opened the package, the box was empty, and there was no book inside. I contacted Amazon customer service about this situation, but I have not received any response so far. I find it unacceptable to receive an empty box instead of the product I paid for and then not be informed in any way. I kindly request that the payment for this order be refunded to my account as soon as possible due to the missing item and lack of support.
I placed an order from Amazon with the order number 407-3862959-4761951 and later returned the product. I sent the product back on 07/11/2025, but despite the time that has passed, the refund has not been credited to my account. Although I received an e-mail from Amazon stating that the refund was c...
I would like to bring to your attention that, despite the approval of my return request for the purchase I made on November 14, 2023, with Order No: 405-4288505-505****, the promised refund within 7-10 days has not been processed. In my conversations with customer service, I was informed that the re...
I purchased a product from Amazon in October 2024 and returned it before it even reached me. However, my refund has still not been processed. Every time I call, they keep stalling me, saying I am under "Amazon’s guarantee," yet my money has not been refunded. I have provided all the necessary detail...
I placed an order on October 26, and my product cleared customs on November 4. It was handed over to the courier company "Kolay Gelsin," but I never received any notification or update. Amazon.com.tr also shows no progress or delivery details for my order. I am extremely frustrated with the lack of...
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