KFC Middelburg Restaurant Has Extremely Dirty and Unhygienic Restrooms

I visited the KFC sit‑down restaurant at SADC Street in Middelburg, Mpumalanga, on 11 November 2026. At around 12:45–13:00 I went to use the restroom and was extremely disappointed by the conditions I found there. The toilets were in a very unhygienic state. There was stool on the toilet seat and at the bottom, urine on the floors and the general cleanliness was unacceptable. The tiles and the area around the toilets looked dirty, and there were damaged fixtures such as a broken toilet seat and a broken toilet paper holder. There was no toilet paper available, and I could see a used roll discarded in one corner, which made the restroom feel neglected and unfit for customers. As paying customers, we expect clean, hygienic and properly maintained restrooms in a sit‑down restaurant. I am sharing this complaint so that the branch and KFC management can take this seriously, ensure a thorough cleaning, repair or replace the broken fixtures and maintain basic hygiene standards in the restrooms at all times.