I contacted the representative regarding my order 406-2729351-3935510, which I placed on Amazon on March 24, 2023. The topic was that the Puma shoe I purchased broke after 1.5 months and the inner lining was ripped. Since I was studying abroad, I kept this product at home until I arrived in Turkey; I packed it in my suitcase and brought it here, but the call center advised me to discuss this with Puma, which manufactures and repairs shoes for Amazon. He claimed he was not to blame. The shoes, by the way, are sold by Amazon. Just kidding, what already does Amazon produce and sell in Turkey? After all, when we buy a product, we begin the transaction with the store from which we purchased it, rather than with the brand itself. I'm waiting for Amazon to correct its error, which is mocking consumer rights in order to avoid dealing with returns; otherwise, I'll cancel my Prime membership, for which I pay 40 liras per month.
On April 29, 2023, I purchased Puma Rebound Joy Shoes from the seller Amazon.com.tr on Amazon. When the shoes arrived, they did not have the original box, and there was no label on them. Although Amazon convinced me at that moment that they were authentic, the poor quality of the product became appa...
On April 9, 2023, I placed an order on Amazon Turkey for a pair of Puma sneakers with great aspirations. The problems started when I had to return the shoes because of a manufacturing flaw despite their promises to be a reliable and efficient online store, Amazon Turkey let me down by not being able...
I am writing to express my deep dissatisfaction with my recent purchase experience on the infamous amazon.com.tr. On July 3rd, I ordered a pair of PUMA Softride Premier Unisex Running Shoes in size 43, PUMA Black-Cool Dark Gray-Fresh Pear, for 1780 TL. However, my order has been unjustly held hostag...
I made a purchase of what was claimed to be an authentic pair of Puma sneakers from Amazon.com.tr, sold directly by Amazon. However, I have been consistently experiencing cracks in the leather of the shoes. Seeking a solution, I reached out to Puma, only to be redirected back to Amazon, the authoriz...
On May 6, 2023, I used my Amazon Turkey account to buy a pair of sports shoes. Due to the fact that it came from another country, the estimated delivery time was 9–12 days. After 8 days, I went to my Amazon account and saw a message on the Orders page that said, "You haven't placed any orders in the...
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