I recently purchased Royal Canin cat food from Amazon Turkey, but the seller failed to mention that it was designed specifically for neutered cats, and I unknowingly purchased it. Now I want to return the product, but Amazon will not accept it. Their return policy states unequivocally that returns are permitted within 14 days of purchase. I had no idea Amazon would act with such malice, and I demand that this problem be resolved. I am extremely disappointed with Amazon's actions and refusal to admit their error. As a customer, I expect openness and fairness. I respectfully request that Amazon Turkey follow their return policy and make the return process for the product in question as simple as possible.
On December 13, 2024, I placed an order for a 10 kg Hills cat food from Amazon Turkey (www.amazon.com.tr). The order was scheduled for delivery by the courier on December 14, 2024, but was returned to Amazon the same day due to "damage during transportation." The order page on Amazon stated that a r...
I bought 15 kg of dry food for my cat on December 29 from Amazon.com. It was stated that there would be delivery within 2 days in Istanbul. At the end of the 3rd day, the company that sent the product called and stated that the order was lost in the cargo. When I contacted the carrier company, they ...
I purchased a bag of dog food through Amazon.com.tr. Approximately 1.5 months after purchasing, I opened the package and discovered that the food was stale and had become rock-hard. My dog, who normally eats this brand with great enthusiasm, refuses to consume it, and the food is so hard that it can...
I purchased baby diapers from an Amazon seller, but the wrong size was delivered to me in Adana. I received the product on 28 November and noticed that the size was incorrect, so I immediately initiated a return. The returned product reached Amazon on 1 December. Despite the product being delivered ...
I purchased a Philips vacuum cleaner from Amazon.com.tr on July 16. With one cat and one dog at home, I needed a reliable vacuum, but to my dismay, it broke down after just two weeks. I immediately contacted Amazon, hoping for a swift replacement, but to my surprise, they have not delivered my produ...
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