I ordered a cordless vacuum cleaner from AliExpress, carefully checking all the photos and videos before purchasing. But what I received was nothing close to what was advertised—it was a 50 cm toy, not a real vacuum.
I immediately requested a return, but AliExpress rejected my request without explanation, simply replying with “The case is closed.” I’ve dealt with other Chinese sellers before, but this one has been the worst by far in terms of honesty and accountability.
This is a clear bait-and-switch scam, and AliExpress is doing nothing to help. I demand a full refund (₺) and for AliExpress to take action against this kind of deceptive listing. If you can’t protect your customers from fraud, why should anyone trust your platform?
recently bought a vacuum cleaner from AliExpress after seeing the product image provided by the seller. However, upon receiving the item, it became clear that the seller was counterfeit because it came empty!!! Disappointed and furious, I began the return procedure as instructed by AliExpress. To my...
I purchased an electric cleaning brush from AliExpress, but the product arrived defective and did not work. I contacted the seller, who refused to accept a return. I then reached out to AliExpress customer service, who requested video evidence of the issue. I provided three separate videos showing ...
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
AliExpress has completely let me down. I ordered a specific item, but instead, they sent me the wrong product. To make matters worse, there is no return option, leaving me stuck with something I didn’t order. This is not how a shopping platform should operate. There is no real customer service, no ...
I ordered a product from AliExpress, but what I received was completely different from what was listed—and the quality is also far below expectations. When I tried to reach out for support, the seller kept replying with vague responses like “not understood”, avoiding any real solution. The bigger i...
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