My order number is 8162079591108408, and the item I got is broken and not what was advertised. The item costs 45 USD, but it doesn't work, so I'd like to send it back. But I have to pay about 110 USD to ship the package from Turkey to China. You want me to pay for shipping, but you're only going to give me back $40 USD. AliExpress doesn't look out for its customers, and it's not fair that shipping costs so much. If you sell the wrong thing, the customer can't send it back, and you're making unfair profits. I put up videos that show the product doesn't work, and I sent a picture of the 110 USD shipping fee. You say that I don't have enough proof, but that's not true. Please treat me with respect and figure out what's wrong. AliExpress doesn't let you return broken items, and none of the reasons given seem good enough. If I send the item back, the taxes and shipping costs won't be refunded.
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
Within a month of receiving my order from Aliexpress, the product that I had broken, but I am unable to return it because it has been more than 15 days since I made the purchase. In light of the fact that I am unable to initiate a dispute, I am at a loss for what to do. When we made the purchase, we...
Hi, I want to talk about a problem I'm having with an order I made on AliExpress. The order number is 8166116393762936, but AliExpress says that the order was canceled because of a security problem. But the company still took money out of my account, even though the order was canceled. Now, I need a...
The item I received does not match the details given on the platform, which is a shame. When I noticed this difference, promptly sent a return request because the seller had given me false information. AliExpress, on the other hand, turned down my return request, saying there was "insufficient infor...
I'm very upset about the problems I've been having with my order (Order No. 8166606576134015), which I placed on Aliexpress on May 28, 2023. I bought an electronic card for a total of 2,032 lira, which was the price of the product plus taxes and shipping costs. Unfortunately, the product hasn't arri...
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