A simple order issue turned into an ordeal!1 This is not a car or a big piece of technology...a Smartwatch everyone.. It's been stuck in customs for ages and I've been trying to get a refund with no luck. I've reached out to the seller multiple times and haven't received a single response. They are like, it's out of our hands, can't deal with it!! Why are you selling internationally then?? I demand a refund from Aliexpress immediately for not taking responsibility for the customs issues. This is completely unacceptable, and I will never shop with them again unless they make it right. This is my money, not their yet since I didn't get what's been promised to me.
On July 25, 2025, I placed an order on AliExpress through the Shop1103307936 store for a smartwatch (Order No: 1114631699443877). The total cost was $57.62, which I paid in full at the time of purchase. It has now been over one month, and my order has still not been delivered. The tracking informat...
On February 5, I bought a smartwatch from the 3d product store on AliExpress for 1568.64 TL. This price included the customs tax and shipping fees. Even though I was worried, the seller told me I wouldn't have any problems and said he would give me a refund if I did. But since the product is on a li...
I went to AliExpress and bought a smartwatch for kids that works with SIM cards. Sinotrans, the shipping company, sent me a message saying that the item wouldn't get through customs and that I should start a dispute on AliExpress. I did what they said and gave them the documents that Sinotrans sent....
my $3,000 AliExpress order is stuck in customs, dealing with the vendor was a hassle because we had to use translators to talk in English. I've tried everything, but the merchant still won't take the return. Man, their customer service is seriously lacking. It's making me feel so helpless and frustr...
Despite paying the required taxes, I ordered a child smartwatch with the ID: 8168301962792314, but it was seized at customs. To my chagrin, AliExpress...
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