I made a purchase from Alibaba and paid $460. Unfortunately, I did not receive any information about customs during the transaction. Afterward, I received the unfortunate news that the product was held up in customs, leaving me unable to receive a refund or retrieve my phone. I've been waiting since April 18th, 2024. Here is your order number: 207244570501020890. Could someone please lend us a hand? We're survivors of an earthquake, and I purchased it to bring joy to my child. We're unable to retrieve our money or our phone.
I ordered a pair of shoes from the Luxury brand shoes seller on Alibaba.com and paid a total of $260, including an extra fee to avoid customs issues. However, my order got stuck in customs, and I was asked to pay an additional $90 there. Facing a lengthy process, I opted to return the order. Now, I’...
I bought a product from Aliexpress, but it was stuck at the customs, they could not give me the customs number, and although they took the customs expenses while sending, the product still did not come, the seller says it is not our problem, but he is not interested in Aliexpress, I request my probl...
I made a purchase on AliExpress with order number 1106903907736693 and decided to cancel it. Even though a month has passed since the final refund date, I still haven't received my refund. This is extremely frustrating and unacceptable. I've reached out to customer service multiple times, but they h...
My order #220233447001027553 was never delivered, and I requested a refund months ago. Since then, I have received no updates on the product or any progress on the refund. It feels like Alibaba has completely ignored my issue, leaving me without the product or my money. This experience has been incr...
My AliExpress order has a significant issue that I require assistance with. Despite the fact that the package was held up in customs and was never delivered, the seller refuses to issue a refund. When the package was delivered, the seller had already been paid, and there is currently no one to conta...
Comments