I'm frustrated after renting a car from Alamo through Booking.com. Even though it's been over a week since I returned the vehicle in perfect condition, Alamo still hasn’t removed the hold placed on my deposit (₺) on my credit card! I’ve fulfilled all obligations, and there's no reason this deposit should still be blocked. I've checked repeatedly, and the hold remains. Neither Booking.com nor Alamo has provided any useful response, explanation, or timeline for when my money will be available again. How can they justify holding my funds unnecessarily? This lack of communication and delayed action is unacceptable. Alamo needs to immediately release the hold on my deposit. Return my money now—I shouldn’t have to wait any longer!
I rented a car online from Alamo through Booking.com and paid the deposit immediately. However, when I arrived at the airport to pick up the vehicle, Alamo refused to accept my credit card, and I couldn't take the car. Even though I never received the rental, Alamo still hasn’t refunded my deposit (...
I booked a rental car with Alamo through Booking.com, and even though the scheduled pickup time has already passed, the reservation still says "awaiting confirmation." They've taken my payment (₺) immediately, yet I'm unable to cancel or get a refund! We're literally stuck waiting around, receiving ...
I rented a car through Booking.com with the assurance of free cancellation, and I canceled the reservation well within the allowed timeframe. However, despite following all the proper steps, I never received my refund. I’ve tried repeatedly to reach Booking.com customer service, but there’s no clea...
I rented a car from Alamo Rent A Car at Dubai T1 Airport on November 17, 2024, at 11:00 PM, and returned it promptly on November 24. Despite returning the vehicle exactly as agreed, my 3000 AED deposit has still not been refunded! It's been weeks now, and my repeated emails to Alamo have been comple...
I canceled my reservation through Booking.com over a month ago, and I’m still waiting for my ₺ refund. It’s completely unacceptable that this much time has passed without any resolution. I’ve tried to contact their support line at 0800448826367, but the number doesn’t work—there’s no way to reach an...
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