I rented a car online from Alamo through Booking.com and paid the deposit immediately. However, when I arrived at the airport to pick up the vehicle, Alamo refused to accept my credit card, and I couldn't take the car. Even though I never received the rental, Alamo still hasn’t refunded my deposit (₺) after 15 days! I've contacted Booking.com, but they say only Alamo can process the refund. Yet nobody from Alamo is responding or taking responsibility. I'm extremely frustrated with this complete lack of customer service and accountability. It's unacceptable to hold my money without providing a service. Alamo, refund my money immediately—I demand prompt action to resolve this situation now. Stop ignoring customers and handle this issue properly!
I'm frustrated after renting a car from Alamo through Booking.com. Even though it's been over a week since I returned the vehicle in perfect condition, Alamo still hasn’t removed the hold placed on my deposit (₺) on my credit card! I’ve fulfilled all obligations, and there's no reason this deposit s...
I booked a rental car with Alamo through Booking.com, and even though the scheduled pickup time has already passed, the reservation still says "awaiting confirmation." They've taken my payment (₺) immediately, yet I'm unable to cancel or get a refund! We're literally stuck waiting around, receiving ...
I booked and fully paid for a room through Booking.com over 15 days ago, but when I arrived, I couldn’t check in. The property owner had canceled the reservation and told me I could get a refund directly from Booking.com. However, it’s been over a month, and I still haven’t received my refund. Despi...
I rented a car from Alamo Rent A Car at Dubai T1 Airport on November 17, 2024, at 11:00 PM, and returned it promptly on November 24. Despite returning the vehicle exactly as agreed, my 3000 AED deposit has still not been refunded! It's been weeks now, and my repeated emails to Alamo have been comple...
I rented a car through Booking.com with the assurance of free cancellation, and I canceled the reservation well within the allowed timeframe. However, despite following all the proper steps, I never received my refund. I’ve tried repeatedly to reach Booking.com customer service, but there’s no clea...
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