I booked a rental car with Alamo through Booking.com, and even though the scheduled pickup time has already passed, the reservation still says "awaiting confirmation." They've taken my payment (₺) immediately, yet I'm unable to cancel or get a refund! We're literally stuck waiting around, receiving no actual service despite having paid upfront. It's been hours now, and the complete lack of response from both Booking.com and Alamo is outrageous and deeply frustrating. Why would you charge customers for a service you're not providing? Alamo and Booking.com need to address this immediately—either confirm my reservation instantly or refund my money without delay. This negligence and total disregard for customers must stop. Resolve my issue right now!
I rented a car online from Alamo through Booking.com and paid the deposit immediately. However, when I arrived at the airport to pick up the vehicle, Alamo refused to accept my credit card, and I couldn't take the car. Even though I never received the rental, Alamo still hasn’t refunded my deposit (...
I'm frustrated after renting a car from Alamo through Booking.com. Even though it's been over a week since I returned the vehicle in perfect condition, Alamo still hasn’t removed the hold placed on my deposit (₺) on my credit card! I’ve fulfilled all obligations, and there's no reason this deposit s...
I canceled my reservation through Booking.com over a month ago, and I’m still waiting for my ₺ refund. It’s completely unacceptable that this much time has passed without any resolution. I’ve tried to contact their support line at 0800448826367, but the number doesn’t work—there’s no way to reach an...
I rented a car through Booking.com with the assurance of free cancellation, and I canceled the reservation well within the allowed timeframe. However, despite following all the proper steps, I never received my refund. I’ve tried repeatedly to reach Booking.com customer service, but there’s no clea...
I booked and fully paid for a room through Booking.com over 15 days ago, but when I arrived, I couldn’t check in. The property owner had canceled the reservation and told me I could get a refund directly from Booking.com. However, it’s been over a month, and I still haven’t received my refund. Despi...
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