Alamo Rent A Car hit me with hidden fees at return – how can I get refunded?

To complain about Alamo Rent A Car's hidden return fees, you should first ask for a list of all the fees that showed up only when you returned the car. 

This includes any "recovery" or airport concession fees that you didn't expect. These fees should be made clear in the charges part of your rental agreement.

Ask about any unclear or surprising extras, like changes to the early-return rate or late-return fees, by pointing out what wasn't in the booking confirmation or contract. 

For example, Alamo's rules say that you'll have to pay more if you return the car early, but customers have been able to get these fees waived when they weren't clear.

Send a polite email or call Customer Support and include your rental agreement, return receipt, and reservation information. Ask for a refund or explanation for each fee and include policy disclosures as needed.

For extra attention, make a complaint on Xolvie if that doesn't work.