I booked a house abroad through Airbnb for a full year, trusting that I’d have stability during my stay. However, just a few days after moving in, I discovered the property was actually listed for sale. Airbnb had rented me a house that’s actively on the market. Shortly after, the owner messaged me to say that potential buyers would be visiting the home to view it.
Since then, strangers have been walking through the property two to three times per week. I contacted Airbnb immediately to express my discomfort and ask for a resolution, but nothing has been done. Each time I complain, I get routed to a new customer representative who is either clueless or completely dismissive. They close my support case without offering a solution, forcing me to start from scratch every time.
This is completely unacceptable. Airbnb is still charging me a large monthly amount while providing no protection for my privacy, comfort, or security. I feel completely abandoned in a foreign country and at the mercy of a landlord who disregards my rights as a tenant. Airbnb must intervene immediately, stop these repeated intrusions, and compensate me for this ongoing disruption.
Airbnb has been incredibly irresponsible in handling a serious issue with my property. Someone listed my home on Airbnb, claiming to be the owner, without my permission. I reported this unauthorized listing to Airbnb, expecting a prompt response and action to remove it. However, I haven’t received a...
I booked a property on Airbnb for December 31 to January 1, but when I arrived, I couldn’t get in. A huge “For Rent” sign was on the building, and no one answered the door despite me knocking repeatedly. I messaged the host, but they never responded. When I asked a nearby hotel, they informed me the...
I made a reservation through Airbnb while on the road and arrived at the property within two hours of booking. The listing’s photos and the details provided by the host were completely misleading. When we arrived, the actual condition and location of the property were nothing like what was shown onl...
I booked a reservation through Airbnb, but when I arrived at the provided address, I found out the previous owners had already vacated the property. No one was there, and all attempts to contact the host have gone unanswered. When I reached out to Airbnb support to explain the situation and request ...
I'm an Airbnb host, and I'm writing to share a serious issue I've faced. A guest who booked my property caused significant damage, but despite this, Airbnb's AirCover program has not provided a satisfactory solution. I've reached out to customer service multiple times, providing all the details abo...
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