I booked a reservation through Airbnb, but when I arrived at the provided address, I found out the previous owners had already vacated the property. No one was there, and all attempts to contact the host have gone unanswered. When I reached out to Airbnb support to explain the situation and request a refund, I was informed that a refund isn’t possible. This is incredibly frustrating, as I traveled all the way to the location only to find it unoccupied and the host unreachable. I believe it’s Airbnb’s responsibility to ensure that their listings are valid and that customers aren't left stranded. I urgently request Airbnb to resolve this and issue a full refund.
I booked a property on Airbnb that turned out to be completely different from the pictures—dirty and unfit for stay. I didn’t even check in, yet Airbnb refuses to issue a refund, claiming it’s up to the host to approve it. Unsurprisingly, the host is unwilling to provide the refund. This is incredi...
On October 19, 2024, I made a reservation through Airbnb. Last night, the host messaged me with the property details and location. However, this morning, I noticed the reservation had been canceled. When I contacted the host, they claimed the cancellation came from my side, but I did not cancel the ...
I booked an apartment through Airbnb, but before the reservation was even confirmed, the host blocked my number. I neither stayed at the property nor received my refund. This service has been absolutely frustrating and unacceptable. When I tried to resolve the issue, I was told by Airbnb, "The mone...
I booked a property on Airbnb for December 31 to January 1, but when I arrived, I couldn’t get in. A huge “For Rent” sign was on the building, and no one answered the door despite me knocking repeatedly. I messaged the host, but they never responded. When I asked a nearby hotel, they informed me the...
I booked a property on Airbnb for December 30, 2024, to January 1, 2025, to celebrate New Year’s, but I couldn’t reach the host on the check-in day. The host’s phone number was not working, and there was no way to access the property. To make things worse, Airbnb’s customer service has been complete...
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