I purchased an internet package from Airola, but despite setting it up, I couldn’t connect to mobile data at all. I contacted their WhatsApp support line, but they couldn’t resolve the issue and kept putting me on hold. This is incredibly frustrating, as I have no idea how long I’m expected to wait for a solution.
This isn’t the first issue I’ve had with Airola. I also faced problems with another package I bought previously, which I couldn’t even activate. Airola, I demand a refund for this purchase since your service doesn’t work as advertised. Your support system and service reliability need significant improvement. Please address this issue and process my refund immediately.
This is the second time I’ve downloaded the Airola app, and I’m experiencing problems yet again. The setup process is extremely difficult, and there is no proper support channel to address complaints or provide assistance. Even worse, there’s no Turkish language support, making it even harder to get...
I purchased a 3GB data-based Airalo SIM card to use in Northern Cyprus, but it stopped working around midday today. I immediately contacted Airalo’s WhatsApp support line and live chat via the app, but they completely ignored my issue. I chose this SIM card due to the urgent need for reliable servi...
I purchased an Airalo eSIM specifically for my trip to Cyprus, expecting smooth connectivity. However, as soon as I landed and turned it on, the internet only worked for about 15 minutes. After that, the service completely cut out. The eSIM is still installed and showing up on my phone, but I keep g...
Hello, I recently purchased an eSIM through the Airalo mobile app and carefully followed all the instructions provided. Despite doing everything exactly as directed, I was never able to get the line to work. I spent an entire week trying multiple times to activate it, but nothing worked. What make...
On July 16, I purchased an eSIM from Airalo, but I have been completely unable to activate it. Although the payment was successfully deducted from my account, the eSIM has never connected to any network. I’ve used Airalo many times before without issues, so I trusted the service. However, this time ...
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