Air Albania Airlines Review And Miscommunication
From December 29th to January 1st, we purchased flight tickets with Air Albania Airlines for the Istanbul-Tirana and Tirana-Istanbul routes. Two weeks prior to our flight, we received an email notifying us of the cancellation of our return flight. Despite our efforts to change the time, the lack of response and miscommunication from Air Albania left us in a sleepless New Year's predicament. Discover the full details of our frustrating experience and why you should reconsider before choosing Air Albania for your travel needs. In December and January, we bought flight tickets from Air Albania Airlines for our Istanbul-Tirana and Tirana-Istanbul journeys. About two weeks before our flight, we received an email stating the cancellation of our return flight. Despite requesting a change in return time, our efforts were met with silence. The situation escalated when, during online check-in for our return flight, we discovered it hadn't been approved. Despite numerous emails, Air Albania's lack of communication and mismanagement led us to board an early morning flight on January 1st, ruining our New Year's celebration. When attempting to resolve the issue through Air Albania customer service, they claimed we hadn't notified them about our preferred flight, leaving us with limited options. Even a visit to the Air Albania office at the airport proved fruitless, as they directed us to non-existent offices at Istanbul Airport. Our experience serves as a cautionary tale for those considering Air Albania for their travel plans. We eagerly await an explanation, as our holiday was tainted by their shortcomings.
