5
Resolved
Unable to Get Refund for Unusable Hotel Booking on Agoda – Automated Responses Only
"I received a call from a Hong Kong-based phone number. The caller tried to assist me very easily in clear English. They informed me that they refunded the full amount. Thank you. This conversation was smooth, but establishing a more accessible call center with Turkish-speaking staff would provide much better and faster service for resolving future issues. Thanks again. Best regards."
I regularly use Agoda for hotel reservations, but finding help when issues ...arise has been nearly impossible, especially with no Turkish-speaking repre