On September 2, I submitted a withdrawal request of ₺143,000 from my 7Slots account via bank transfer. It has now been two days, yet I have not received my money, and I have not been given any proper updates from the site.
I was asked to upload my ID and a selfie for verification, but the system constantly shows errors and does not allow me to complete the upload. Because of this, I cannot finish the verification process. Despite contacting live support multiple times, no real solution has been provided; instead, I am repeatedly dismissed without progress.
The withdrawal amount still appears in my account balance and has not been deducted, but I remain unable to access my funds. On other platforms, I have received similar-sized payments without any issues, which makes this delay by 7Slots unacceptable.
My username is en**. I demand that my ₺143,000 withdrawal be processed immediately and transferred to my bank account. Customers should not be left waiting indefinitely due to system errors and poor support.
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