22Bet held my withdrawal for identity verification even after I sent docs — how can I get my money back?

Xolvie Resolution Specialist December 05, 2025 2:14 pm

If 22Bet is holding your withdrawal for identity verification even after you submitted documents, here’s what you can do to try to get your money back:

First, double-check you submitted everything that 22Bet’s KYC procedure requires — a government-issued ID (front and back or passport), a recent proof of address, and, where requested, proof of payment method (e.g. card statement showing your name).

Ensure all files are clear, unedited, correctly spelled, and match the name on your account — mismatches or poor-quality scans often cause delays or rejections.

If you met all requirements but still get no response, contact 22Bet support and insist on a written explanation.

Save all past messages and proof of your submissions — regulatory standards often require bookmakers to allow withdrawal “without unreasonable delay.”

If support doesn’t respond, file a complaint on Xolvie to connect with others and find support.

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