On 24.11.2025 at around 22:27, I made a deposit of ₺1,500 into my 1xBet account via bank transfer from my VakıfBank account to the Ziraat Bank account listed on the site. Although the transaction was approved by my bank and the amount was withdrawn from my VakıfBank account, the money was never refl...
1xBet promised a bonus in the form of FS. I topped up my account with €250 on the 26th of November but did not receive any bonus! I checked the rules on the website twice and relogged into my account several times, but nothing happened. I was counting on this bonus to play my favorite slot game a li...
I requested a withdrawal on 23/11, and the 1xBet bookmaker asked me to confirm my address and provide photos of my documents and a bank statement. I sent everything, but two days later they wrote to me saying that “checking is going on, we need more time,” even though the photos were clear and met a...
On November 22, I paid $170 to 1xBet because I wanted to use that money for football bets. My favorite football team played that day—and they won—but I couldn’t win anything because I wasn’t able to place a bet. The money never reached my account. I contacted support through the chat window, but tha...
Dear 1xBet, please allow me to withdraw the money I have won, or at least explain why I cannot withdraw it. I won more than $200 and want to withdraw part of it. I placed a withdrawal request on November 23, and since then I have received no updates. I have not received the money, nor have I receive...
I made a deposit of 500 CAD to 1xBet from my e-wallet on November 24, but the bookmaker said that “the payment did not go through.” I wrote to support today, and that was their answer, but now I am even more worried. Support said the money would be returned to me, but I am still waiting. My 1xBet ac...
I can’t pass the verification process at 1xBet. After a few winning bets, I wanted to withdraw part of my money and submitted a request on November 17. Then support told me I needed to complete the verification process to receive my funds. They asked for a large number of documents, and I sent a cop...
All smaller payments are being paid, but why are you not paying my 15,000? Customer support keeps giving me explanations that make no sense, and this really damages the reputation of 1xBet. Why are you acting as if you don’t want to pay out larger winnings, especially to a loyal customer? I expect a...
My complaint concerns a missing deposit at 1xBet. On November 24, I deposited 150,000 TZS into my account and expected an instant top-up, as had always happened before. Until now, my deposit has not been credited in full—only 136,000 TZS appeared—even though the entire amount was debited from my ban...
I registered an account three days ago and was expecting a bonus after registration. Other bookmakers offer such bonuses—doesn’t 1xBet have one? I’m sure they do, but I didn’t receive anything. My account is benjajum****@gmail.com, it’s new, and I made a deposit during the holidays on 11/22/2025, bu...
Yesterday, I made a deposit to my 1xBet account using my bank card. The transaction was successful on the bank’s side, but bookmaker support told me that no money was received on their end. As of now, I am still “waiting” since 14:00 on 23/11/2025. Customer support keeps telling me to “wait,” so I h...
On November 14, 2025, at 9:16 PM, I made a total investment of ₺23,000 via bank transfer through Garanti Bank—₺20,000, ₺2,000, and ₺1,000. However, even though 10 days have passed, none of these three transfers have been reflected in my 1xBet account. When I tried to reach live support, I was no lon...
For the first time in my life, I won a large amount of money on 1xBet. You can’t imagine how happy I was, and how quickly that excitement turned into anger. My withdrawal request was declined for no reason. When I deposit or withdraw 150 euros, there are never any issues, but the moment it’s €2,000,...
I won $990 in a slot game on 1xBet and immediately tried to process the withdrawal on 20 November. My account is 190487***. Three days have passed, the status is still “processing,” and support keeps telling me to “wait.” How long am I supposed to wait? Three days for processing is a joke. This is a...
After winning about $5,000, 1xBet blocked my withdrawal and then restricted my account so completely that I couldn’t even place a $1 bet. After they received every document they asked for—passport, ID card, national ID, driver’s license, utility bill, bank statement, and multiple selfies—they fully ...
I want to withdraw my money from 1xBet, but they have been checking my account for far too long. I am very annoyed that I have to go through verification again when requesting a withdrawal. I already completed this process last year, but since they make no exceptions, I sent the photos and everythin...
On November 21, 2025, at around 20:02, I deposited $32 into my 1xbet account via bank transfer. Although the transaction shows as successful on my bank’s side, the amount has not been credited to my 1xbet gaming account. A ticket was created through live support, and I was told that the transaction...
On November 18, 2025 and November 21, 2025, I made two separate payments totaling $24 from my Akbank account to my 1xbet account (username: k**890, user ID: 23**331). These payments were canceled in the system by the 1xbet finance department, but the funds were neither credited to my gaming account ...
On November 15, 2025 at 18:05, I transferred $1,200 from my İş Bankası account to my 1xbet account via EFT, but the amount still has not been credited. Even though some time has passed since the transaction, the funds do not appear in my balance. When I contacted live support about the issue, I was...
I have been playing slot games on 1xbet for about four months, and during this time I have lost nearly $6,480 in total. Even though I’ve been playing continuously for a long period, I have barely seen any winnings. Whenever I manage to get even a small win, the game suddenly speeds up, the balance f...
At around 05:40 on November 21, 2025, I deposited $52 into my 1xbet account via bank transfer through Yapı Kredi Bank. Even though two days have passed, the amount still has not been credited to my account. I contacted the 1xbet live support team about the issue, and they told me they were looking ...
On November 21, 2025, at around 04:12, I deposited $48 into my 1xbet account via bank transfer. Even though I have the receipt for the transaction, the amount has not appeared in my account in any way. When I contacted live support and customer service about the issue, no one helped me and the prob...
On the evening of November 22, 2025, I attempted to make a withdrawal from my 1xbet account, but my withdrawal request was rejected and my account was immediately restricted. After this restriction, my account was completely disabled and I became unable to place any bets, including football bets. T...
On November 21, I made two separate bank transfers through Odeabank to my 1xbet account — first $14 and then $10, totaling $24. Even though I still have the receipts for both transactions, the amounts have not been credited to my account. I cannot reach live support, and when I try calling by phone...