1xbet canceled my winning bet due to a “technical error.” What can I do?

I am writing to report an issue with my 1xBet account regarding a wrongly settled bet and to request that it be corrected and paid out. On 10 February 2026, I placed a single bet on the match between Avenida and Guarany Bagé using the 1xBet mobile app from Nigeria. My selection for this match was “o...

On 16/11/2025, the bet slip I played and won on 1xbet, with the slip number 72849519751, was incorrectly marked as lost. Even though my winnings amount to $179, the system recorded the result incorrectly and the payment was not made to me. I have experienced a similar issue before, and this is the ...

On November 1, 2025, while using the 1xBet platform, I noticed that the matches and betting options on three of my bets were changed by the system after I placed them. For example, on one of my bets where I selected Barcelona to win, the bet later appeared as Elche to win. Similarly, on another tic...

I played a hockey game bet that I clearly won, but 1xBet decided to mark it as a loss instead of a win. I don’t understand how or why this happened. I want them to refund my money. The game was between the Ottawa Senators and the Edmonton Oilers, and I placed a bet on over 4.5 total goals in the mat...

On October 17, 2025, I placed a ₺4,000 bet (bet slip number 71410408781) on the Standard Liège vs. Antwerp match for Over 1.5 goals at the 87th minute through 1xBet. Just one minute later, in the 88th minute, the match was suspended. Official sources later confirmed that the game would resume on Mo...

On September 29, 2025, at 19:45, I placed a bet with ticket number 70578966213 on the Sakaryaspor–Sivasspor match, which originally ended 0-0. However, since Sakaryaspor fielded too many foreign players, the Turkish Football Federation officially ruled the match 3-0 in favor of Sivasspor. Despite th...

On September 29, 2025, my bet slip number 70576815 on 1xBet was incorrectly graded as a loss. My wager was on the Beşiktaş–Kocaelispor match, specifically the market “Shots on Target Over 7.5.” During the game, the final goal was initially recorded as an own goal, so it was not counted as a shot on...

On September 15, 2025, I placed a bet on the Panthers – Wolfpack match (ticket number 69833481913) through 1xBet. I wagered ₺289 and stood to win ₺1,450. However, the result was entered incorrectly, and my bet was unfairly marked as a loss. This is not the first time I have suspected such an issue....

For the past 6–7 months, I have been experiencing serious problems on the 1xBet site, particularly with slot games like Gates of Olympus. While I have no issues with sports betting, the slot games seem to be constantly manipulated. Despite playing day and night for months, the results are extremely ...

On 06.09.2025, I placed a live betting slip through the 1xbet mobile application on two basketball matches: “Watato Ladies (w) - Pearl Queens (w)” and “Raiders (Red) - Knights (Yellow).” I invested a total of 5.000₺ and won 16.500₺. However, instead of receiving my full winnings, only 8.350₺ was tra...

On 06.09.2025, I placed a live bet through the 1xbet mobile application consisting of two basketball matches: “Watato Ladies (w) - Pearl Queens (w)” and “Raiders (Red) - Knights (Yellow).” I staked 5.000₺ and legitimately won 16.500₺. However, instead of receiving the full payout, only 8.350₺ was cr...

On 1xBet, I placed a bet with coupon number 69111294977 on the tennis match between Ben Shelton and Adrian Mannarino. During the final set, Ben Shelton retired from the match, meaning no winner was officially determined. According to 1xBet’s own rules, in cases where a player withdraws or retires, t...

I placed a bet on 1xBet (ticket no. 691074504) for a tennis match where the score was 2-2. During the match, the player I wagered on was injured and withdrew. According to standard betting rules, such cases should be settled with odds adjusted to 1.00 (void), meaning my stake should have been refund...

I am experiencing a serious problem with 1xBet’s cash-out system. Recently, I placed a 5-match bet slip. Four of my matches were already successful, and the outcome depended only on the final match. By the 50th minute, if a goal had been scored, my winnings would have been ₺24,500. At that crucial ...

Tonight, I placed a single bet of ₺2000 on 1xBet. My coupon won, and my account balance was credited with ₺12,000 in winnings. However, when I tried to withdraw the money to my bank account, I suddenly noticed that my coupon had been marked as invalid and the winnings were removed from my account wi...

I have been betting through the 1xBet mobile app on NBA Cyber League games, and I have become convinced that these matches are completely scripted and controlled by the platform itself. A very suspicious pattern occurs in every game: after timeouts, the outcomes of plays change depending on how user...

I have been betting on 1xBet for a long time, but one recurring problem has completely worn me out: my bets are often settled incorrectly. This is not an isolated incident—it has happened multiple times, and each time the outcome was clearly different from official statistics. In my most recent cas...

On August 23, I experienced a serious issue in my 1xBet account (user number: 1167668***) due to a wrong bet calculation. In the 72nd minute of the Hannover 96 - Magdeburg match, I bet on the option “there will be 3 more shots on target,” meaning over 13.5 in total. In the 90+2, 90+5, and 90+7 minut...

On August 16, 2025, around 19:10, I placed several football bet slips on 1xBet under the username f*. Each time, the total odds displayed before placing the bet were between 3400 and 3880, but as soon as the bet was submitted, the odds were automatically reduced to 2974.77. To be sure, I tested thi...

On August 12, 2025, at 12:34 PM, I placed a bet via the 1xBet mobile app on the Shanghai Shen (W) vs Guangdong (W) match. My bet slip number was 68379434981, with a stake of 25,200₺ at odds of 1.67 for “Over 4 Corners.” The match had a total of 5 corners, which clearly met the winning condition. How...

I placed a 4-fold combo bet on 1xBet, and three out of four matches were settled correctly. However, the fourth leg of my bet was wrongly marked as lost even though the condition was fully met. The bet was: “One of the teams will be losing during the match but won’t lose the game – Yes – 3.15 odds.”...

1xBet has disappointed me again, and this is not the first or second time something like this has happened. On 25/07/2025, I placed a bet on the New Lambton vs Lambton Jaffas match for over 11.5 corners. The match ended with 2:10 corners, which totals 12, so I checked my winnings. However, the statu...

I am very frustrated with how my 1xBet bet was handled. I placed a bet on ticket number 67688967423, specifically for “Germany to make 3 shots on target” during the Germany vs. Spain Women’s match. According to official UEFA statistics, Germany made exactly 3 shots on target during regular time. Yet...

I placed a bet on 1xBet for "Over 25.5 Throw-Ins" in a match, and based on both the live results and their own official statistics page, the final count was clearly 12-13—totaling 25. However, instead of acknowledging this, they marked the result as 11-13, falsely showing only 24 throw-ins, and unfa...