I’ve never dealt with a company as unprofessional and frustrating as 1win. Their bonus system is already a joke—no instant deposit bonuses, no loss bonuses, nothing. But what happened with my recent bet crossed all limits of fairness.
I placed a ₺5,000 bet at 4.0 odds on a tennis match. The player I bet on was trailing 0–3 in the first set, but came back and won the match. According to the rules, I should’ve received ₺20,000 in winnings. Instead, 1win refunded my stake once, then marked the bet as a loss, and refunded again. In the end, they decided to return just ₺5!
This isn’t just a mistake—this feels like outright manipulation. They completely ignored the match result and made up their own outcome to avoid paying. I demand a full investigation and that my rightful ₺20,000 winnings be credited immediately. This kind of behavior is unacceptable and should not go unchallenged.
I placed a bet on 1win with a 28x odds ticket before depositing money. I added ₺400 to my account an hour before the matches started, but the deposit never showed up in my balance. Then, the bet won! Despite this, the ₺400 I deposited still hasn’t been credited to my account. When I contacted suppo...
I deposited money on 1win, placed several bets, and after they settled, I wagered ₺5000 on the Vefa vs. Eskişehir basketball game (under 120 points). My bet was confirmed, and I navigated to another page. But when I checked back later, the bet had vanished—it was nowhere to be found! I contacted cu...
I deposited 635₺ on 1Win, built it up to 2800₺, and started playing slot games. Initially, the games seemed fair, but soon they stopped paying out entirely. Over 15 spins, not a single win occurred – this pattern has happened multiple times. It feels rigged and designed to drain players' balances un...
On August 10, 2025, I registered with 1win after being promised a 200% deposit bonus. Based on that offer, I deposited ₺5,000 into my account. As advertised, a ₺10,000 bonus balance was added separately from my principal funds. However, after depositing, I discovered that the bonus terms were comple...
I am extremely frustrated with 1Win for refusing to process my withdrawal of ₺5500. When I contacted their support team, I was told to email another department, but I haven’t received any response. This lack of communication and accountability is unacceptable. I have lost over ₺10,000 on the platfo...
