I Want to Close My 1win Account
I am a user from India and I have a 1win account that I want to permanently close because I have decided to quit gambling completely. For this reason, I no longer want to have access to my account or be able to place any bets or use your platform in any way. I have been trying to close my 1win account since 2 February, but I have not received any response from your support team. During this period I withdrew an amount of 1800, and after this withdrawal my only request has been for my account to be permanently deleted and for me to be fully blocked from using 1win. Despite my repeated attempts, 1win has not replied to my requests, which makes it difficult for me to stop gambling and protect myself. I kindly request that my account be permanently closed as soon as possible, that I am self-excluded from all your services, and that I receive a written confirmation that my account has been fully deleted and cannot be reactivated.
Hello! We respect your responsible decision to completely stop gambling. Promoting responsible gaming is a priority for us, and we understand the importance of promptly restricting access to the platform in such cases. Your request to permanently close your account and block access has already been forwarded to the relevant department. Our specialists are currently working on deactivating your profile. Since your request is related to a voluntary decision to stop gambling, it is being processed as a priority. Once all necessary procedures are completed, access to your data and 1win services will be completely closed without the possibility of restoration, in accordance with your request. Please await notification that your request has been fulfilled. We confirm receipt of your request and guarantee that the necessary measures to restrict access will be taken as soon as possible.
Hello! We have checked the information related to your account and can confirm that it has been blocked in accordance with your request. If you have any further questions, feel free to contact us. Thank you for reaching out.
